Agents that can take the call — and know when to hand it off.
A good AI voice agent sounds like it belongs on your floor. It knows when to help, when to gather a fact, and when to pass the caller to a person. Our clients never miss a call, because the agents handle overflow and after-hours calls.
The conversation, the handoff, and the systems around both.
HollerCX helps contact-center teams plan, build, and operate AI voice agents alongside the desktop they already use.
Speed to lead
Reach a new lead quickly after a trigger — a form, a purchased lead, or a CRM update — so the first conversation happens while intent is still fresh.
Live warm transfers
Confirm intent, qualify the caller, and introduce them to an available person with context, so the handoff does not drop the conversation.
CRM-connected follow-up
Send dispositions and structured data back to the CRM almost as they happen, and start outreach from events already sitting in the book of business.
Multi-channel outreach
Keep follow-up moving after hours with voice, text, and email, with an eye on consent and TCPA-aware dialing windows.
Natural conversations
Meet objections and sensitive moments with patience and context, and pick up where the last conversation left off.
Campaigns that can actually run
Scheduling, retry and fallback logic, local presence and branded calling, and setup that matches the brand and the use case.
Inbound volume, and the book of business.
High-volume inbound and purchased leads
Built to drop into the lead flow you already have: immediate outreach, qualification, objection handling, and a warm transfer to the right person.
- Refinance and purchase inquiries
- Expiring pre-approvals and aged leads
- Inbound calls that should be qualified before they reach a person
Proactive outreach from the CRM
Turn a change in the file — a rate move, credit activity, a periodic review — into a conversation, then book the qualified ones back with the assigned rep.
- Credit inquiry follow-up
- Rate alerts
- Periodic account or mortgage reviews
Our clients never miss a call. The AI agents handle overflow and after-hours calls, so someone is always there to pick up, qualify, and hand off when a person is needed.